Monday, August 18, 2008

Well its been awhile

Okay, so an update.

1. I'm employed. This morning i'm off to my first official day at work.

2. I'm happy as a bug in a rug! Its not just a "job" its a career.

I'm working at the Stratosphere doing IT Support Desk work. I was expecting to get a piddly job delivering pizza or something else in that realm. I was honestly done with call center work (which thankfully I can still say that I am done with call center work).

Getting back into the Hotel industry is a breath of fresh air. A little history...

Previously my hotel help desk experience was with Caesar's Palace. The job was really good, but the manager wasn't so much. I had a female manager that was..well....a bitch.

Now she wasn't just the "I'm Queen and you will do what I tell you" kinda of bitch. I can deal with that. She was the "Oh i'm sorry you're a fucking idiot, NOW FUCK OFF" kind of bitch.

As a manager, that's just not acceptable. You have to have a level of empathy to be a good manager. There can't be any "stupid questions" and you can't really tell someone that they are a "stupid person" no matter how much you want to. You have to encourage morale, and boost productivity and quality. Somewhere along the managerial courses she was taking for business management she must have missed that part. Instead she though Hitler was a great inspiration for a manager, and her employees were the Jews.

Anyway...so I had an interview last week and am already starting the job. It felt like I had the job before I walked in the door. God was very much with me and gave me a feeling of encouragement that I hadn't had in quite sometime. Then my interview iwith Don just reconfirmed that God was definitely a tremendous influence in the situation. Even the weird bump in the road that was Don's boss (I think his name is Jim). He was a great guy too! But he asked questions, and thankfully broke the ice by giving me a hard time. ;) Its amazing how much you relax when someone starts to make fun of you haha!

It was a very untraditional interview, with some suprisingly untraditional people. I think i'm gonna get along great with these guys! The rest of the Support Desk seems to be incredibly friendly too. It was neat to walk into a help desk environment and to see smiles instead of the "Call Center Slaves Dejected and Oppressed half grin of faked customer service". You know what i'm talking about.

Anyway, my ride should be here in a few moments. I'll post another blog after work (unless I get distracted by something shiny like twilight princess or world of warcraft w00t!!!)

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